WILL GET A ONE YEAR WARRANTY CARD WITH PRODUCT PURCHASE AND AN EXTENDED
2-YEAR WARRANTY IF YOU REGISTER YOUR PRODUCT ONLINE. Total Combined
INC. and USBGear (TM) Brings you this great Innovation at a very very low
and affordable price... Yet with Brand Name Like USBGear we did NOT sacrifice
any Quality and believe in our product so much we give a 30-Day NO QUESTIONS
ASKED RETURN POLICY and a THREE-YEAR Product Warranty!
Makes Every Attempt to ship orders for items in-stock, same day, providing
order is placed before 1:00 P.M. E.S.T(M-F) and Your Credit Card is Valid.We
DO NOT SHIP TO: APO/FPO (as we do not ship via USPS) INTERNATIONALLY (at
this time) NON-Continental U.S. States
WE USE UPS AND FEDEX Price and Service Option Will be calculated REAL-Time
Based on Weight,Service Type and Destination ZIP Code You Will Have a Choice
of Services On our Check-Out Page
PLEASE NOTE: WE DO NOT CHARGE EXTRA FOR HANDLING, PRICE CALCULATED
WILL INCLUDE SIGNATURE REQUEST AND TRACKING AS WELL AS INSURANCE!
UPS GROUND SERVICE MAP
COOLGEAR/QCUSA Time-in-Transit via UPS GROUND Service from: CLEARWATER,
FL. 33762 (click here for MAP)
return a product, a Return Merchandise Authorization (RMA) number must
be requested from QC USA INC./CoolGear within 15-days of the date the product
was shipped to you. After 15-days, all product returns must be handled
directly by the manufacturer or warranty provider. All RMA numbers are
valid for 10 days from the date issued.
All products must be returned in like-new condition, including original
packaging and all documentation and accessories. CoolGear will not accept
items that have been physically damaged or misused.(any missing items from
a return will have a minimum of 25% re-stocking fee applied) We DO NOT
offer cross ship services. ALL RETURNS ARE TESTED UPON ARRIVAL! Return
shipping fees are the responsibility of the customer. Shipping fees are
not refundable Items that have not been used but are sent back for credit
may still have a restocking fee as it requires extra labor.
***PLEASE UNDERSTAND: WE SELL ONLY QUALITY TESTED PRODUCTS 99%
of our Customers DO NOT Require Technical Support. (**incompatibility of
products DOES NOT constitute a DEFECTIVE Status) If However Your System
Is not Compatible with our products, we do offer Tech Support E-Mail! All
Technical Support MUST BE INITIATED VIA E-MAIL or our ON-LINE FORM.
There's no obligation to purchase our products, but you will find that
most of our competitors are generally Higher Priced and a Lower Quality.